Telstra Corp Must Die…

well… where to begin…

last week on Tuesday, Don got a phone call from Telstra touting the fantasticness of NextG, that we might actually get reception out here.  Don called me and asked me to look into the Samsung A701 which I did, I looked, and compared, and liked it so much that I decided I'd call them and order one for me as well. Don ordered his the following day. I was given a delivery date of Friday the 10th of November: no phone, I called Telstra, "It hasn't been dispatched yet". No further explanation. I called today to determine whether it had been sent. It hadn't. The reason it hadn't is because there was (apparently) an outstanding amount on an old (ie 2003) account, and the charges occurred after I'd transferred ownership of the account to my mother. To dispute the claim would have taken 2-3 weeks, provided I still had all the relevant documentation. I paid the $60-odd over the phone and then called them up again, as their debt collectors couldn't just patch me back through to Telstra proper. I hate Telstra so much, why didn't they tell me that on Friday?

To be fair, when I called them again, I explained what had happened, and they said "that's horrible, I'll set up a credit to your new phone account for the nearly $60" and I'm getting a call from their manager tomorrow, apparently (I'm not holding my breath). And the phone has been dispatched, It's supposed to arrive at work (well, @ the Student Association anyway).  When you speak to Telstra, and make shows of good faith, it seems to work in your favour. Although the experience leaves me asking "why, before I paid, would it have taken 2-3 weeks for the investigation to conclude, when after I paid, the whole thing took me about 5 minutes?" I don't know…

Don was told his phone was due to arrive tomorrow, and he got it today. I'm mildly frustrated, esp since it's actually a -really- nice phone! It's great! We played with it for a while, and I've just been getting all the stuff off my V3 before the new phone arrives. We still have no reception at the moment.

I'm a bit of a videogamer, and I've been playing "Arc:Twilight of the Spirits" over the last few days, it's a really nifty RPG, I'm quite pleased. If you have a PS2 and some time to kill, I'd definitely recommend it. Thus far it seems you get to kinda play both the good and the evil heroes, who are, strangely enough, brothers. Check it out.

Well, that's enough for today I think.

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